Overview

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Desktop Support Technician – Information Technology Services

Hiring Department

The University of Texas Permian Basin's Information Technology Services welcomes applications for the position of Desktop Support Technician I

Salary Range

$45,000.00 depending on qualifications

Essential Functions

The Desktop Support Technician's main function is to provide IT assistance to faculty, students, and staff with respect to personal computing hardware and software, computer networking, video, communications and the Tech Bar. This role is to provide a single point of contact for end users to receive support and maintenance within the university's desktop computing environment.

1. Installing, diagnosing, repairing, maintaining and upgrading all PC hardware and equipment to ensure optimal workstation performance.
2. Troubleshooting problem areas (in person, by telephone, or via email) in a timely and accurate fashion and provide end-user assistance where required.
3. Identifying and repairing hardware and network connectivity issues.
4. Workstation warranty repair / replacement as needed.
5. Working with ITS staff, the CISO and various departmental staff to provide excellent support services.
6. Tech Bar coverage and working with Student Workers.

Required Qualifications

1. High School Diploma or GED.
2. Proficiency in diagnosing and resolving software and hardware incidents including operating systems (both Windows and MacOS) and installing, troubleshooting IT and A/V technology.

Preferred Qualifications

1. Self-motivated and highly detail-oriented problem solvers who are proactive, adaptable, and observant.
2. Sound judgement, tact, and the ability to multi-task under pressure

Additional Information

Required Application Materials

1. Cover Letter
2. Resume
3. List of References
4. Transcripts (Preferred)
5. Letters of Recommendation (Preferred)

Conditions of Employment

1. The job description is not a complete list of all responsibilities and duties performed by employees. Employees may perform other related duties as assigned by their immediate supervisor.
2. Employment is subject to an introductory period to monitor employee performance.
3. Once hired, the prospective employee must present documentation within three (3) days of the hire date to establish their identity and employment eligibility as required by Immigration and Customs Enforcement (ICE). Applicants must be able to show proof of eligibility to work in the United States by time of hire. UTPB participates in e-Verify.
4. Employees must be able and willing to travel and perform duties away from campus as necessary and must be able to operate a licensed motor vehicle, have access to a dependable motor vehicle, and possess a valid state driver's license. Must have and maintain a satisfactory driver's record.
5. Employment is contingent upon a successful background check.
6. UT Permian Basin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Schedule

Generally, the normal work hours for the university are Monday through Thursday, 7:30 – 5:30 pm; Friday, 8:00 am – 12:00 pm with a one-hour lunch. The individual holding this position may need to be available early morning, evening, and on weekends to meet the needs of the department. Hours worked may differ with some departments.

Standard Working Conditions

1. Able to lift various materials up to 25 pounds on an occasional basis.
2. Able to bend, crouch, and reach continuously.
3. Physically able remain seated, frequently to continuously.
4. Able to remain standing up to 15% of the time.
5. Possesses dexterity abilities required to perform job duties including extensive keyboard work, operating office equipment, performing filing, and other job-related responsibilities that include extensive wrist and hand movement.
6. Standard working conditions may differ depending on department and occupation

University Benefits

1. UT Permian Basin offers an excellent compensation package including heath, retirement, & fringe benefits for eligible employees.
2. Coverage includes medical, prescriptions, life insurance, AD&D, and matching retirement provided by UTPB.
3. You may also be eligible to add dental, vision, family coverage, & flex-spending accounts, additional retirement, and a few other coverages as options too.
4. Fringe benefits include tuition reimbursement (after one year of service), wellness breaks, employee assistant program (EAP), and meal deals, among other perks and discounts!
5. Our benefits package, along with an ample leave policy, make for a great total compensation package.

About the University

The University of Texas Permian Basin is located in Odessa, Texas. It was authorized by the Texas Legislature in 1969 and founded in 1973. The Permian Basin is one of the fastest-growing, culturally vibrant, economically invigorated regions of the country – full of industry, culture, and wide-open spaces. At the academic heart of this area sits The University of Texas Permian Basin – which every year, delivers smart, savvy leaders across the U.S.

As a regional, comprehensive institution, The University of Texas Permian Basin serves a diverse community of students from the region, the state, and beyond. Through excellence in student-centered teaching, learning, research, and public service, the University cultivates engaged citizens and impacts lives while advancing the technology and public interests of West Texas.

Our vision is that the University of Texas Permian Basin will be an innovative, responsive university that thinks large and lives local. We will lead in advancing education, research, economic competitiveness, and cultural enrichment.
Visit our social media sites below for more information.

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Thank you for your consideration in today's job market. We look forward to connecting with you more in the future.

To apply, visit https://zahr-prd-candidate-ada.utshare.utsystem.edu/psp/ZAHRPRDADA/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=10&JobOpeningId=11003&PostingSeq=1

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About University of Texas Permian Basin

The University of Texas Permian Basin is located in Odessa, Texas. It was authorized by the Texas Legislature in 1969 and founded in 1973. The Permian Basin is one of the fastest-growing, culturally vibrant, economically invigorated regions of the country – full of industry, culture, and wide-open spaces. At the academic heart of this area sits The University of Texas Permian Basin – which every year, delivers smart, savvy leaders across the U.S. 

As a regional, comprehensive institution, The University of Texas Permian Basin serves a diverse community of students from the region, the state, and beyond. Through excellence in student-centered teaching, learning, research, and public service, the University cultivates engaged citizens and impacts lives while advancing the technology and public interests of West Texas. 

Our vision is that the University of Texas Permian Basin will be an innovative, responsive university that thinks large and lives local. We will lead in advancing education, research, economic competitiveness, and cultural enrichment. 
Visit our social media sites below for more information.

LinkedIn  Facebook  Instagram  Twitter  YouTube

Thank you for your consideration in today’s job market. We look forward to connecting with you more in the future.

 

Where the old west meets the new century

There’s no place quite like the Permian Basin—a wild, untouched beauty dotted with pockets of modern development. Rugged meets West Texas chic.

We love our endless blue skies, but we know that West Texas is so much more than a picture-perfect sunset. The Permian Basin is home to kind, hard-working, optimistic people who have never met a stranger.

If you’re looking to create your own future, this is where you belong. 

About the Basin

A “basin” is a simple geological term for a dip or depression in the earth’s surface—usually caused by erosion aboveground and earthquakes deep underneath.

Stretching from eastern New Mexico and covering most of West Texas (Lubbock to the north, the Rio Grande Valley to the south), the Permian Basin is actually a collection of smaller basins. But in all, the Permian Basin covers 75,000 square miles—making it one of the larger basins in North America.

But that’s geology. From the layperson’s perspective, the Permian Basin is actually a stunning stretch of American land with a unique beauty all its own. You feel like you can actually see the earth meet the sky in the distance.

The Permian Basin has something for everyone.

Odessa & Midland: Urban Country

For generations, people from around the world have made their way to West Texas seeking freedom, adventure, and fortune in the oil fields. The cities they built have grown upward and outward, creating modern urban centers dotted across the Permian Basin—including the two that UTPB calls home.

Home of UT Permian Basin’s main campus, Odessa is one of the largest cities in West Texas. A diverse city with a rich history dating back to the 1880s, Odessa has undergone major transformations over the last two decades. Not long ago, Forbes Magazine ranked Odessa as one of the fastest-growing small cities in the United States.

And just 15 minutes down I-20 sits Midland. UTPB’s Midland campus houses our music and engineering schools and the Center for Energy and Economic Diversification. As the home to former President George H. W. Bush and major global corporations—like Chevron and Concho—Odessa offers a depth of prestige and opportunity that few cities like it can match.

Every day, the culture of these special cities grows deeper.

Sitting Atop the Future of Energy

At the beginning of the 21st century, the Permian Basin—which had once been the source of vast oil supplies—seemed to be fading in importance.

But new technologies revealed just the opposite: There was more petroleum trapped in the ground beneath the Permian Basin than anyone could’ve guessed. Thanks to advancements in energy exploration, the Permian Basin was quickly named the largest oil reserve on the planet. Our backyard is expected to fuel the American and global economies for at least the next two decades.

With this discovery, our neck of the woods has seen an explosion in economic activity. Because, as more and more energy is sourced, other industries have appeared alongside it—including business and finance, healthcare, education, construction, digital technology, transportation, and public sector jobs.

In other words, the latest “oil boom” has spurred a larger “economic boom” that is already paying major dividends to the students and professionals who are seizing this once-in-a-generation opportunity.

The Academic Heart of West Texas

We aren’t bragging when we call UT Permian Basin the “academic heart of West Texas.” But we sure are proud of the work we get to do every day.

Because every day, we get to help some of the world’s finest students tap into their passions and plan their lucrative careers. We get to deliver a modern education at an affordable cost. And we get to innovative ways to deliver the most complete, diverse, and downright fun college experience anywhere.

We hope you’ll join us.

 

 

 

Jobs at the University of Texas Permian Basin.

When inquiring or applying for job openings at the University of Texas Permian Basin, please also reference AcademicCareers.com

Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and professional and administrative staff employment opportunities with the University of Texas Permian Basin and at other institutions of higher education in the region on AcademicCareers.com

To receive email alerts when new jobs at the University of Texas Permian Basin are posted, please sign up for new job openings at the University of Texas Permian Basin.

 

 

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